Frequently Asked Questions About Video Therapy

Any business owner goes through a lot of stressors. Building a business requires a lot of work and time. It starts from making a viable business plan to formulating a marketing strategy and does not end with the plans’ actual execution. The list of tasks that comes with running a business goes on. 

Considering the stressful situation of owning a business, business owners can use a minute or two to destress. Ironically, they have the least time to spare, even to take a breather. Much more that they can’t spare time to pay attention to their mental health and consult with a professional.


As the scope and understanding of psychological disorders and mental health progress through time, so are the methodologies used in treating them. In our modern age, technology has become a trusted tool in healthcare for yielding accurate results. One great example of this technology trend is the rise of video therapy.

Video therapy is a form of online therapy where clients get help from legitimate healthcare providers in aiding their conditions. Therapists in this mode will be using reel time video conferencing to deliver mental health care services. The professionals will also be using an accredited platform to ensure their client’s right to privacy.

This form of therapy is currently at an all-time high. The Centers for Disease Control and Prevention (CDC) reported that therapies done in videos as telehealth medium increased by 50% in the first quarter of the year. 

Due to the current pandemic, many people prefer to stay at home to avoid the threat of Covid-19. That’s why most health establishments and clinics continuously promote therapy through teleconferencing. 

Aside from that, video therapy also offers patients an option to choose who they want as a therapist. Moreover, patients can choose a specific time to do their treatment. This method eliminates the fear of going face to face with a therapist due to social stigma. This therapy’s flexibility has enabled better access for those who have a lot on their plates.

Today, many online platforms can provide online or video therapy to those who need urgent health assistance. The services mainly differ from the length of treatment, media used, and their corresponding fees.

If you want to understand video therapy, its scope, better uses, and concerns, you may want to check out the FAQs below.

What is Video Therapy?

Video therapy is an approach that makes use of online video conferencing. It provides psychological aid as an alternative to in-person treatment. It is a much-needed form of therapy due to the current state. Studies have shown promising results using this method.

Is online therapy legitimate?

Yes, online therapy is legitimate. Numerous reputable sites offer these necessary psychological treatments. Several user reviews can prove the reliability of online therapy.

What are the five stages of therapy?

The five stages of therapy or counseling are:

  1. Relationship building,
  2. Problem assessment,
  3. Goal setting,
  4. Intervention, and
  5. Evaluation

These are five crucial steps that every therapist, online or in-person, lives by. It aids in arriving at a positive result for the patient. The outcome varies from

  1. Termination of the therapy program,
  2. Regularly scheduled follow-up sessions, or
  3. Referral to other experts.

Can I talk to a therapist online for free?

Yes, therapists and online therapy sites are offering their services for free. Some sites provide free therapy sessions with an option to upgrade to a premium membership. Often, premium membership includes a broader array of programs and sessions. Some offer trial therapy sessions to test the viability of online therapy.

Why is therapy so expensive?

Therapy is expensive because licensed therapists go through rigorous training that takes several years. In therapy, there is barely any room for error. Patients put their entire faith and trust in the therapist. Thus, the standards and metrics for a licensed therapist are incredibly high.

Which is better, Talkspace or BetterHelp?

Both Talkspace and BetterHelp are equally effective sites to secure your therapy needs. Both platforms offer quality psychological treatment. They employ only the best mental health experts at flexible prices. These platforms provide diverse plans to meet your unique requirements.

What is the cheapest online therapy?

The cheapest online therapy would be free therapy sites such as 7 Cups. But if we are talking about the most affordable and flexible, BetterHelp would be the right choice. BetterHelp is an online platform that provides patients with direct online access to mental health services. There are numerous packages based on weekly rates but billed monthly.

Can you cancel BetterHelp at any time?

Yes, you can cancel your BetterHelp subscription at any time for any reason provided. You can end your subscription if you think that BetterHelp is providing inadequate service. It would only take a few clicks or e-mails to cancel your membership.

How long are BetterHelp sessions?

BetterHelp sessions last no longer than one hour and no shorter than thirty minutes. It depends on the session-type agreed upon. Live sessions are also paired with messaging to supplement treatment further.

Can I get my money back from BetterHelp?

Yes, this is possible. You can request a refund by contacting an agent through the numbers at BetterHelp’s website. You can discuss options regarding getting the payment back.

Is it easy to cancel BetterHelp?

Yes, it is easy to cancel your BetterHelp membership. You can find an option to cancel your BetterHelp membership in your payment settings in the account settings option. In lieu, you can also seek assistance from their customer care agents over the phone or thru e-mail.

What is the best online therapy?

The best online therapy is whichever you feel best suits your needs. The answer to this question is purely subjective as the experiences and results are on a case-to-case basis. Try out reputable websites that offer mental health services, such as BetterHelp, to know how it works for you.


Video therapy is the better option that we have right now because of the pandemic’s constraints. It offers us more secure connections from a standpoint that respects our time and preferred way of treatment. It also promotes therapy as a private medication strategy in aiding some debilitating mental health conditions.


Therapy is a continuous process that involves time management and, of course, adherence to what specialists like a doctor or therapist prescribe. It might take some time but trust the process. 

Despite their unique benefits, video therapy has some limitations. It could be inaccessible for those who do not know how to work on new technologies. Video therapy may also not work for those who do not have a personal computer at home or those with no stable internet connection. 

Aside from that, do not assume that video therapy alone can help you manage your disorder effectively. Like other conditions, it sometimes takes more than one treatment to heal. So refrain from thinking that this new therapy mode can help you effortlessly only because it is a huge trend.

Our therapist plays a big factor in the success of video therapy as a treatment. So choose a credible medical professional who can be effective in your self-paced treatment.

Likewise, the choice of the institution or healthcare provider is also important to consider. Do not make rash and careless decisions based on feelings or personal-held biases. Ensure that the clinic that will offer you substantial help would not take back your privacy and patient rights in return.